Refund Policy

If you have any questions, please feel free to contact us at info@acousticcave.com  or WhatsApp us on 0676395367

 

Once your order has been paid and confirmed you will receive a confirmation email with a tracking number to track your package.

 

Orders placed same day will get packaged and delivered in 2 to 10 days depending on where you are. Any delay will communicate with our customer to assure you get your package in time.

 

We use a courier service to deliver your package to your doorstep. No post office or paxi service.

 

If you are not satisfied with the product, please email us and return it within 7 days. Customers purchasing acoustic tiles please allow 3 to 4 weeks manufacturer for 20 + packs purchased. 

 

We take our customers feedback very seriously and it helps us better our products ,review us.