Refund Policy

If you have any questions, please feel free to contact us at info@acousticcave.com  or WhatsApp us on 0676395367

 

Once your order has been paid and confirmed you will receive a confirmation email with a tracking number to track your package.

 

Orders placed same day will get packaged and delivered in 2 to 10 days depending on where you are. Any delay will communicate with our customer to assure you get your package in time.

 

We use a courier service to deliver your package to your doorstep. No post office or paxi service.

 

If you are not satisfied with the product, please email us and return it within 7 days. Customers purchasing acoustic tiles please allow 3 to 4 weeks manufacturer for 20 + packs purchased. 

 

We take our customers feedback very seriously and it helps us better our products ,review us.

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We're here to help you specify bespoke acoustic wall panels, ceiling solutions, and PET felt designs that bring your project to life. Whether you're designing a workplace, hospitality venue, retail space, or residential interior, share your vision with us and we'll provide tailored recommendations, pricing, and product solutions.

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